Store Hours

If you are local to Petawawa/Pembroke and choose local free pick-up, we will contact you after your order is placed to arrange pick up.

Hours:

Monday-Saturday: 9am - 4pm

Please call us or fill out our contact form so that we can arrange a time for you to come look at our showroom! Most times can be accommodated.

Sunday: Closed

Closed: christmas day, boxing day, new years day, easter sunday, easter monday, thanksgiving monday   

Please fill out the contact form or call us at 613 401 6476 

 

Consultations: All cloth diaper consultations are offered FREE of charge at our showroom in Pembroke. All consultations take place on weekday evenings, although other times can be arranged upon request. Please fill out the contact form to arrange a day and time.

 

Shipping and Pick up options:

If you choose to pick-up your products from our store, please contact us using the contact form or via telephone at 613-401-6476.

Shipping within Canada is a flat rate of $9.99. If your order ships for a significant amount less than $9.99, you will be contacted and refunded the difference.

1-2 envelopes or covers ship for a flat rate of $2.50. All letter mail packages are shipped with no insurance or tracking and at the customer's own risk.

 

Store Policy:

ALL NON LOCAL RETURN COSTS ARE THE RESPONSIBILITY OF THE CUSTOMER. IF YOU ARE REFUNDED FOR YOUR PURCHASE, YOU WILL BE REFUNDED FOR THE COST OF YOUR ORDER MINUS THE full original shipping charge.

ALL LOCAL RETURNS, WILL BE CHARGED A $5 RESTOCKING FEE UPON RETURN OF THE ITEM. 

All items accepted for return must be in original packaging, have all tags still attached, and be free of any smell. All returns must be made within 14 days.

 

Price Policy:

All prices are subject to change without notice. We do our best to inform you of these changes, but it is not always possible.